Responsible gambling

If you're concerned about your gambling habits or notice that they may be becoming problematic, Prive Casino encourages you to take advantage of our responsible gaming tools.

Setting Deposit Limits

You can set a maximum amount that you are willing to deposit each day/week/month. This limit will apply across all games and promotional offers. To adjust your limits at any time, please go to the "Account" section or contact our customer support team through live chat/email.

Time-Outs and Self-Exclusion

If you feel the need for a break from gaming, we offer two types of temporary restrictions:

• Time-Out: A short-term break that can last anywhere between 24 hours up to six weeks. This will prevent you from logging in, making deposits or accessing promotional offers during this period.
• Self-Exclusion: If you're concerned about your ability to control your spending or have a history of problem gambling, self-excluding for an extended period (from six months to indefinite) may be the most suitable option.

Please note that once you've been self-excluded, it will not be possible to reactivate your account until the agreed-upon period has ended and we receive formal confirmation from you through our support channels. During this time, all marketing communications, including promotional emails and offers, will be suspended, allowing you greater peace of mind during a challenging period.

Accessing External Support

In addition to internal tools, we understand that external help can sometimes be essential. If you're struggling with problem gambling or are concerned about your loved ones' behavior, please reach out to:

• GamCare: A UK-based organization offering confidential counseling and advice for individuals affected by problem gaming.
• Gambling Therapy: Another prominent resource providing support across various jurisdictions.

These services operate independently from Prive Casino but can offer valuable guidance on managing betting habits or seeking professional help.